Video
Call Authentication Services for Contact Centers
SecureLogix offers a whole new approach to call authentication designed to increase speed and efficiency, while reducing costs and increasing customer satisfaction.
Video
Protecting Your Phone System From Attack
SecureLogix protects voice networks by sorting good traffic from bad using advanced call filtering and authentication technology.
Video
Industry Leaders in Call Authentication & Security
For 20 years SecureLogix has profiled the schemes and threats plaguing unified communications networks.
Threats & Use Cases
Your voice network is under attack from a growing number of highly-sophisticated and effective spammers, hackers, and fraudsters.
Targets
Hackers increasingly favor high-value targets where they can steal or extort the most money, or cause the most damage.
Industries
No industry is safe from voice attacks, robocalls, or fraud, but financial, healthcare, and government organizations have the highest risk when it comes to security.
Products & Services
SecureLogix offers solutions for a wide variety of industries, applications, and configurations. Talk to a sales rep today about a custom deployment or manged services solution to meet your security needs.
Research
DHS and SecureLogix Battle Robocalls
SecureLogix was asked by the Department of Homeland Security (DHS) to study one of the most insidious cybersecurity threats in practice today: spoofed calling numbers, a.k.a. spoofing.
Event
AT&T Business Summit 2018
Join us in Dallas September 25th - 28th at AT&T Business Summit 2018. SecureLogix CTO Mark Collier will be representing SecureLogix and presenting cutting-edge cybersecurity research on secure call authentication, spoofing, and TDoS.
Podcast
Episode 2: Contact Center Security
SecureLogix CTO Mark Collier examines various topics around contact center security including the benefits of improved call authentication.
White Paper
Podcast
Report
White Paper
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RT @markcollier46: Robocalls are screwing with political polls: https://t.co/TDfaQ8ZtZQ
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Telephony Denial of Service - TDoS White Paper https://t.co/HYksFcnb89
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RT @FTC: Recidivist robocaller settles FTC telemarketing complaint: https://t.co/O1j7c88ttG https://t.co/Ue1gxG9uLT
Jeffrey Lewis Knapp saves the four to six telephone numbers his caller ID logs each day. At night he seeks his revenge, calling back the people he thinks are illegal robocallers. “How can I help you?” the Arizona-based retiree says he asks the people who answer.
By the time you finish reading this sentence, roughly 2,000 more robocalls will have pinged phones across the country.
Most are the same: a buzz emits from an incoming 303, 720 or other familiar area code. Maybe it is a locked-out neighbor? A child’s classmate? But on the other end of the line is a robotic voice rattling off a list of ominous hazards. Something about the IRS, a credit score or mortgage rates.
On December 14, the Florida Attorney General (AG) and the Federal Trade Commission (FTC) announceda $23 million federal district court judgment against the owner of an Orlando-based “robocall” operation. The massive robocall operation tricked consumers into paying upfront fees of $500 to $1500 for false credit card interest-rate-reduction and debt-elimination services, allegedly causing $23 million in consumer harm.
The social engineering part of cybercrimes will become more rampant and the final countdown for knowledge based authentication begins in TRUSTID’s, top five fraud and customer authentication predictions for 2019.
The social engineering part of cybercrimes will become more rampant and the final countdown for knowledge based authentication begins in TRUSTID’s, top five fraud and customer authentication predictions for 2019.
Lawmakers are continuing their push to end robocalls.
On Wednesday, Democratic Sens. Dianne Feinstein of California, Richard Blumenthal of Connecticut and Amy Klobuchar of Minnesota introduced the REAL PEACE Act, which would expand the Federal Trade Commission's authority to crack down on telecom companies that facilitate illegal robocalls.
Sen. John Thune (R-SD), chairman of the Senate Commerce Committee, and Sen. Ed Markey (D-MA), a member of the Committee and author of the Telephone Consumer Protection Act (TCPA), recently introduced S. 3655, the Telephone Robocall Abuse Criminal Enforcement and Deterrence Act (the TRACED Act), to prevent illegal robocall scams.
Thousands of holiday dinners will be interrupted this season by buzzing phones bearing recorded messages from telemarketers, promising wealth and threatening financial ruin. But here’s something to be thankful for: By next year, the national plague of robocalls could be in retreat.
Call centers are facing the potential of fraud from inside and outside their facilities, and they are taking multi-pronged approaches to tackle these security challenges. At the same time, experts say that fraudsters will be busy this holiday season, and will be particularly active on online marketplaces.
The U.S. government said Tuesday that it plans to take aim at the scourge of unwelcome phone calls and spam text messages plaguing millions of consumers — but one of its proposals drew sharp rebukes, with critics concerned that it could enable telecom giants to censor legitimate communications.
It is estimated that by early next year, nearly 50 percent of all the calls you get on your cellphone will be robocalls. Last month alone, more than five billion robocalls were made.
Sens. John Thune (R-S.D.) and Ed Markey (D-Mass.) introduced legislation Friday that would levy a hefty fine on illegal robocalls and attempt to prevent them from reaching consumers in the first place.
Your cellphone rings. You don’t recognize the number on the screen, but the call appears to be coming from your area code – perhaps even your exchange. Maybe the display shows it’s coming from your town.
The head of the Federal Communications Commission got on his high horse this week and told phone companies they better do something about robocalls. Or else.
(CNN) Thirty billion robocalls were made to American consumers in 2017, according to YouMail, a robocall-blocking service. And while robocalls, made with an automated dialer or using a prerecorded or artificial voice, torment Democrats, Republicans and independents alike, even on this issue, Washington leadership has found a way to divide along party lines.
WASHINGTON (Reuters) - US Federal Communications Commission Chairman Ajit Pai on Monday wrote the chief executives of major telephone service providers and other companies, demanding they launch a system no later than 2019 to combat billions of "robocalls" and other nuisance calls received monthly by American consumers.
Even if you don't agree with Ajit Pai's stance on some important issues, you might still want to hear about his latest campaign against robocalls. The FCC chairman has demanded(PDF) the adoption of a robust call authentication system to prevent caller ID spoofing, telling American carriers to implement the technology no later than 2019.