Customer Story #1012
Financial Institution Saves $400,000 in Call Center Fraud After Only 3 Months
A global financial institution was habitually targeted for financial fraud and account takeover attacks over phone calls into its call centers.
SecureLogix helped the bank identify patterns of fraudulent calls to stop the spoofed impersonation attacks. Using the SecureLogix® Call Defense™ System and related services, SecureLogix saved the client over $400,000 in just the first three months.
Industry: Banking & Financial
Tags: Social Engineering, Spoofing & Impersonation
Solutions: Call Defense