Caller ID Spoofing & Impersonation Attacks

Learn what you can do to stop Caller ID Spoofing and Impersonation Attacks in your contact center or enterprise voice network.

Caller ID Spoofing Whitepaper

Authenticate Callers, Identify and Stop Caller ID Spoofing with SecureLogix

Today’s hackers have ready access to sophisticated caller ID spoofing technology that allows them to easily change the source number on inbound calls. Spoofing enables a long list of illegal activities from impersonation attacks to account takeovers and financial fraud. Combined with the advent of low cost robocall technology, caller ID spoofing has spurred an exponential increase in phone-based attacks on contact centers and enterprise voice networks in just a few years.

The Orchestra One Call Authentication solution from SecureLogix stops Caller ID Spoofing by auto-authenticating calls in real-time. So customer calls can be delivered to the contact center with a higher degree of confidence, malicious calls can be automatically filtered out, and questionable calls can be sent through a configurable series of additional filtering and evaluation for the most efficient and cost-effective decision.

Orchestra One is unique in the industry as a configurable cloud-based solution that is cost-effective enough to scale throughout the enterprise and designed and built to defeat call spoofing and the robocall threat.

If your organization is looking for a cost-effective way to defeat call spoofing, please reach out to one of our security experts for a detailed consultation today.

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Caller ID Spoofing Facts

  • Caller ID spoofing makes all inbound voice call-based attacks more difficult to deal with, including robocall scams, vishing, TDoS attacks, and Account Takeover (ATO) in financial contact centers.
  • 61 % of fraud losses from account takeovers occur over contact center phone calls

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Stop TDoS attacks and secure your business lines and contact centers from disruption, fraud and abuse.

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Call Authentication Service

Quickly verify and authenticate every inbound call with our automated, cloud-based call authentication and spoofing detection service.

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