Orchestra One Brochure
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The Orchestra One brochure contains the latest information on our cutting-edge automated call authentication solution for contact centers.
Orchestra One is the SecureLogix auto-authentication solution for contact centers and enterprise voice networks. Orchestra One was born out of research conducted by our Vox Innovation Research Lab and co-funded by the Department of Defense and the Department of Homeland Security. Orchestra one helps defeat spoofing, fraud and account takeover attacks while at the same time reducing contact center costs and improving customer experience. Orchestra One auto-authenticates callers in realtime using cost-effective metadata analysis, configurable filters, artificial intelligence, and machine learning.
Traditional approaches to automate call authentication for contact centers have been complex and costly, limiting broad adoption and slowing the transition away from deeply flawed knowledge-based authentication (KBA) approaches.
Orchestra One from SecureLogix dynamically orchestrates multiple zero-cost and low-cost metadata services to authenticate each call at its lowest possible price. This approach to automation is efficient and affordable enough to scale authentication services to all contact center calls and customer voice transactions across the enterprise.
Learn more about Orchestra One in our downloadable pdf brochure.