Orchestra One™ Call Authentication Service Brochure
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The Orchestra One™ call authentication service brochure contains the latest information on our cutting-edge automated call authentication solution for contact centers.
The Orchestra One™ call authentication service is an auto-authentication solution for contact centers and enterprise voice networks. The technology behind the Orchestra One service was born out of research conducted by our Vox™ innovation research lab and co-funded by the Department of Defense and the Department of Homeland Security. The Orchestra One service helps defeat spoofing, fraud and account takeover attacks while at the same time reducing contact center costs and improving customer experience. The Orchestra One service auto-authenticates callers in realtime using cost-effective metadata analysis, configurable filters, artificial intelligence, and machine learning.
Traditional approaches to automate call authentication for contact centers have been complex and costly, limiting broad adoption and slowing the transition away from deeply flawed knowledge-based authentication (KBA) approaches.
The Orchestra One service from SecureLogix dynamically orchestrates multiple zero-cost and low-cost metadata services to authenticate each call at its lowest possible price. This approach to automation is efficient and affordable enough to scale authentication services to all contact center calls and customer voice transactions across the enterprise.
Learn more about the Orchestra One™ call authentication service in our downloadable pdf brochure.
For more about SecureLogix technology solutions see:
To lean how SecureLogix can help protect your voice network from TDoS, Robocalls and other attacks:
Learn more about call spoofing