Contact Centers

Improving Customer Experience, and Lowering your Contact Center Authentication Costs

Orchestra One Brochure

Traditional methods of contact center call authentication are costly and increasingly ineffective.

Orchestra One, our automated, cloud-based call authentication and spoofing detection services quickly verifies and authenticates every inbound call so your agents can get right to work without putting customers through tedious and costly security interrogations. With Orchestra One you will increase contact center productivity and security, improve customer experiences and lower your contact center costs.

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Contact Center Authentication Facts

  • 61 % of fraud losses from account takeovers occur over contact center phone calls
  • Orechestra One from SecureLogix provides call authentication at half-off the cost of competitor solutions