Traditional methods of contact center call authentication are costly and increasingly ineffective.
The Orchestra One™ call authentication service, an automated, cloud-based solution, quickly verifies and authenticates every inbound call so your agents can get right to work without putting customers through tedious and costly security interrogations. With the Orchestra One service you will increase contact center productivity and security, improve customer experiences and lower your contact center costs.Get Orchestra One
Contact Center Authentication Facts
- 61 % of fraud losses from account takeovers occur over contact center phone calls
- Orchestra One from SecureLogix provides call authentication at half-off the cost of competitor solutions