You've probably heard of DDoS attacks, where bad actors flood your data systems with bogus traffic, paralyzing your business. Well, Telephony Denial of Service, or TDoS, attacks are the same, but they target your phone systems instead.
Contact centers get calls from spoofed phone numbers all day. It's the reason your list of security questions is a mile long. Well, what if your agents could spend more time listening to customers, and less time asking for the last four of their social?
Robocalls aren't just annoying, they are laser-focused on identity theft and financial fraud. What's worse, these sophisticated schemes often show up under innocent guises. (Free cruise, sure.)
Your bank calls to clear a problem with your account, and they need some personal info. Only, the call wasn't from your bank at all. You’ve just fallen victim to a social engineering scheme.
Even the savviest consumers fall prey to fraud and identity theft. But our managed voice security services see through scams and keep valued customers connected to your business.