Webinars

Mitigating the Costs & Risks of Authentication Failure

How real-time auto authentication can help contact centers simplify the customer journey, improve the agent experience, and reduce the cost to serve, while mitigating security and fraud risks. 

About this Video

Contact centers are under pressure to deliver a seamless customer experience while protecting against fraud. In this webinar, SecureLogix CTO Mark Collier explores how real-time auto authentication can help contact centers simplify the customer journey, improve the agent experience, and reduce the cost to serve, while mitigating security and fraud risks.