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Robocalls are overwhelming hospitals and patients, threatening a new kind of health crisis

The Denver Post

In the heart of Boston, Tufts Medical Center treats scores of health conditions, from administering measles vaccines for children to pioneering next-generation tools that can eradicate the rarest of cancers.

But doctors, administrators and other hospital staff struggled to contain a much different kind of epidemic one April morning last year: a wave of thousands of robocalls that spread, like a virus, from one phone line to the next, disrupting communications for hours to come.

For most Americans, such robocalls represent an unavoidable digital-age nuisance, resulting in constant interruptions targeting their phones each month. For hospitals, though, the spam calls amount to a literal life-or-death challenge, one that increasingly is threatening doctors and patients in a setting where every second can count.

Source: https://www.denverpost.com/2019/06/23/hospital-robocall-health-crisis/

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#Healthcare
#Hospitals
#Robocalls