Robocalls are getting worse, and some cities are top targets

July 5, 2018

The plague of robocalls is getting worse. Consumers received more than 18 billion in 2017, a 75 percent increase from the year before. They are the number one consumer complaint to the Federal Communications Commission (FCC). It receives more than 200,000 protests a year, and robocalls make up roughly 60 percent of all complaints to the FCC.

“I get about five or six robocalls per week. The area codes are from all over the country,” Carol Berkow said. She is one of millions of Americans plagued by robocalls daily, reports CBS News correspondent Anna Werner....