Feds announce results of their crackdown on telemarketers

The Justice Department, Federal Trade Commission (FTC), and Federal Communications Commission (FCC) announced today a crackdown on telemarketing operations responsible for billions of illegal calls to U.S. consumers. The U.S. Postal Inspection Service, Social Security Administration Office of the Inspector General and other law enforcement partners, including attorneys general from all 50 states and the District of Columbia, joined the announcement.

Today’s announcement caps approximately a year of enforcement actions taken by federal and state agencies to combat the scourge of illegal telemarketing, including robocalls and scam calls. In the last year, the department has pursued approximately 90 cases against illegal telemarketing operations and those who facilitate those illegal calls. This initiative, “Operation Stop Scam Calls,” targets telemarketers, including those who use telephone calls to commit fraud, as well as those who facilitate illegal telephone calls. Enforcement actions targeted lead generators who deceptively collect consumers’ telephone numbers and then provide those telephone numbers to robocallers and others (falsely representing that these consumers have consented to receive calls), as well as Voice over Internet Protocol (VoIP) service providers who facilitate tens of billions of illegal robocalls every year. Significant actions also were taken against individuals and entities who unjustly profited by facilitating the movement of money from scam call victims to fraudsters.

“Illegal telephone calls interrupt cherished time with family and friends and, when they are used to commit fraud, can be financially and emotionally devastating,” said Deputy Assistant Attorney General Arun G. Rao of the Justice Department’s Civil Division, Consumer Protection Branch, who appeared at a press conference in Chicago announcing the initiative. “The department and its partners are committed to pursuing those who make and facilitate these calls…”