‘Stop Robocalling Me!’; ‘I Didn’t!’

January 1, 2019

Jeffrey Lewis Knapp saves the four to six telephone numbers his caller ID logs each day. At night he seeks his revenge, calling back the people he thinks are illegal robocallers. “How can I help you?” the Arizona-based retiree says he asks the people who answer.

The problem with Mr. Knapp’s approach: He sometimes calls people who didn’t, in fact, call him first. Instead, the individuals he calls are themselves victims of a phone-related crime called malicious number spoofing, in which callers falsify their number to disguise their identities…

July 10, 2018

Voters should ask everyone running for office this fall what they promise to do before the next election to rid the people of telemarketers.

My hope turned to chagrin as I read “Here’s What You Can Do About Robocalls” (Business & Finance, July 5), which have increased dramatically to both my landline and cellphone in the past year. The suggestions in the article haven’t been successful in my experience, and my friends feel the same. Waiting years for a call-certifying protocol that the scammers will have plenty of time to evade is not a promising solution…

July 4, 2018

Remember when phone calls meant people wanted to talk to you about something other than lowering your interest rates? These days, the phone rings so often with recorded robocall messages—You qualify! You owe! You’ve won!—answering feels like a hazard.

I hit my own robocall breaking point a month ago. I was grabbing a quick shower before catching a flight. My phone rang. Fearing I’d miss a call from my boss, who had been trying to reach me, I jumped out. But no, it was a recording instead…

June 4, 2018

U.S. and Chinese officials have been warning U.S. phone users about the latest robocalling scourge: Chinese-language junk calls.

While most non-Mandarin speakers hang up on the automated calls, police say some Chinese speakers in the U.S. have been duped into paying millions of dollars by the fraudulent messages, which often claim to be coming from the Chinese Embassy or Consulate…