In the News

Fraudsters are using bots to drain cryptocurrency accounts

Feb 15, 2022 CNBC
  • Fraudsters are selling bots on Telegram that are designed to trick investors into divulging their two-factor authentication, leading to accounts being wiped out.
  • Crypto investors are being targeted around the country.
  • Dr. Anders Apgar, a Coinbase customer, said his account had a balance of more than $100,000 in crypto when it was hacked during a robocall.

Dr. Anders Apgar was out for dinner last month with his family, and his phone would not stop buzzing. It looked like a robocall, so he tried to ignore it.

But the calls would not stop. Then his wife’s phone also started to ring.

“When she picks it up, a banner came across, a notification that says, ‘Your account’s in jeopardy,’” he said.

The warning, which he said was a text message, prompted him to pick up his phone. That was when the couple’s nightmare started.

It’s the kind of nightmare many crypto account holders around the country are facing as hackers target a boom in the industry, cybersecurity experts said.

The Apgars, who are both Maryland-based obstetricians, began investing in cryptocurrency several years ago. By December, their account had grown to about $106,000, mainly held in bitcoin. Like millions of investors across the country, their account is with Coinbase, the country’s largest cryptocurrency platform.

When Apgar picked up the phone, a female voice said, “Hello, welcome to Coinbase security prevention line. We have detected unauthorized activity due to failed log-in attempt on your account. This was requested from a Canada IP address. If this (is) not you, please press 1, to complete precautions recovering your account.” The call lasted just 19 seconds.