In the News

Beware of these fake text messages and robocalls going around about the coronavirus

Apr 19, 2020 CNN

If you get a text message saying you’ve come into contact with someone who’s tested positive for Covid-19, don’t click the link. It’s a scam, officials say. Warnings about such texts have been circulating from Kansas to Maine. And it’s just one of numerous coronavirus-related scams that local, state and federal officials report are attempting to prey on vulnerable Americans.

Law enforcement facing onslaught of coronavirus scams that could last for yearsText messages and robocalls offering testing kits, bogus treatments or financial relief and claiming to be from government agencies have been reported to the Federal Trade Commission (FTC) and other government agencies. Other text message hoaxes may instruct people to stock up on supplies. And now that stimulus checks are in the mail, scammers are trying new tactics to get their hands on that money and people’s personal information.The FTC, the main national agency that tracks and responds to alleged consumer scams, has already collected more than 20,000 complaints from all 50 states related to coronavirus, according to data the agency released last week. Almost half of the complaints from consumers say they’ve lost money, at a midpoint of about $560 per reported scam.Here are some common scams floating around and how to avoid them.

The Covid-19 contact scam

One of the scams going around is a text message that tells the recipient that they’ve come into contact with someone who has tested positive or shown symptoms for Covid-19.”Someone who came in contact with you tested positive or has shown symptoms for COVID-19 & recommends you self-isolate/get tested,” one text reported to the Kansas Attorney General’s office reads.

The fake messages from government agencies

Be on the lookout for emails, text messages or calls that claim they’re from the US Centers for Disease Control and Prevention, the World Health Organization (WHO) or other governmental agencies.Here’s one robocall reported by the FTC claiming to be from the Social Security Administration:”Hello. This is a call from the Social Security Administration. During the difficult times of the coronavirus, we regret to inform you that we have got an order to suspend your socials immediately within 24 hours due to suspicious and fraudulent activity found on your social. We are contacting you as this case is critical and needs your urgent attention,” the caller says, followed by a phone number that the recipient is urged to call for more information about the case.One text scam that the Federal Communications Commission says it recently learned of claims to be from the “FCC Financial Care Center” and offers $30,000 in Covid-19 relief — even though the FCC is providing no such relief to consumers. The agency says the text is “likely a phishing attempt to get personal or banking information from unsuspecting victims.”