Event - Webinar
STIR / SHAKEN & Beyond: A Broader Industry Approach to Call Verification
STIR / SHAKEN Virtual Summit
June 24, 2020 4:00 pm EST
Governments and industry continue to work toward broad implementation of STIR/SHAKEN and its call attestation benefits. STIR/SHAKEN can indeed provide a substantial and credible means to help verify call identity. Even still, broad acceptance of STIR/SHAKEN alone will not solve all of the issues surrounding call identification, security and trust for the enterprise. Many gaps will remain, and enterprise and contact center environments will remain vulnerable to many types of robocalls and spoofed calling attacks.
A broader architecture and set of technologies for call security and trust is required, along with an intelligent and efficient means to unify and optimize all of it. If properly orchestrated, this broader framework can powerfully lever STIR/SHAKEN across an ecosystem of other industry metadata sets, technology plugins, and industry fraud tools to deliver the most useful call identification results at the lowest cost. This approach extends STIR/SHAKEN to help complete the call verification and security puzzle in a highly affordable and scalable way for the enterprise.
Some of the questions we will answer include: