Robocalls & Voice Spam
Robocalls aren't just annoying, they're laser-focused on identity theft and financial fraud. What's worse, these sophisticated schemes often show up under innocent guises. (Free cruise, sure.)
SecureLogix blocks these malicious, disruptive, and negative-value calls.
What are Robocalls?
Robocalls are auto-dialed, computer-generated calls containing a pre-recorded set of messages and queries. They can come in the form of annoying telemarketing calls or sophisticated voiced-based phishing (a.k.a. vishing) schemes aimed a identity theft and financial fraud
Robocalls affect all voice users and types of voice systems. No one is immune. They're also a growing concern for businesses with public-facing numbers, as well as organizations like hospitals which house a vulnerable population.
The Current Robocall Threat
- 2 billion+ Robocalls are placed each month
- 27 million+ consumers are the victims of phone scams each year
- $7 billion+ is lost to phone scams every year
- 250,000 Robocall / scam call complaints are reported every 2 weeks
SecureLogix's solution can be deployed in both SIP and TDM networks, and it integrates well with common network infrastructures. We support both large and small sites, and use nimble polices for detection and mitigation. Better yet, newly built business rules and policies are fed by call attributes and SIP signaling attributes, without impacting underlying software.
- Cloud-based deployment
- Call-control options
- Supports semi-static and dynamic white and black lists
- Customizable network queries on source number, number type checks, call authentication, etc.
- Accommodates industry regulatory requirements without changing software
Industries most vulnerable to Robocalls and Voice Spam attacks
Call centers, 911 phone systems, and enterprise phone systems are common targets for Robocalls and Voice Spam attacks.
A U.S. nation-wide banking institution experienced call pumping attacks in the form of thousands of calls into the bank’s 1-800 contact center numbers.
A large, U.S. regional banking institution was the target of several Telephony Denial of Service (TDoS) attacks, resulting in the loss of all telephone/voice services across multiple retail branch locations for an extended period.
A large regional financial institution and its customers were victims of phone-based financial fraud and account takeover attacks inside the bank’s national contact center operation.
A nation-wide healthcare corporation was receiving urgent, weekly reports of Telephony Denial of Service (TDoS) attacks from many of its more than 250 member hospitals across the U.S.
An international financial credit rating organization discovered that there were plans to use social media to organize a flash-mob Telephony Denial of Service (TDoS) attack against its voice systems and services.