How does Professional Services work?
SecureLogix deploys certified, expert product practitioners to assist with planning and deployment, training, maintenance and tuning. We´ll help you increase business efficiency thanks to a more focused use of limited resources and improve processes through the establishment of best practices.
Planning & Deployment
Planning & Deployment services provide assistance with:
- Project Management
- On-site or remote
- Timed to meet customer install window
Maintenance & Tuning
Maintenance & Tuning services include:
- ETM and Management Server upgrades and maintenance, available remotely or on-site.
- Quarterly System Tuning — a structured, multi-quarter system health-check & customization that can include policy refresh, rule development & tuning, as well as report customization and specific investigation report and analysis.