Professional Services

How does Professional Services work?

SecureLogix deploys certified, expert product practitioners to assist with planning and deployment, training, maintenance and tuning. We´ll help you increase business efficiency thanks to a more focused use of limited resources and improve processes through the establishment of best practices.

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Planning & Deployment

Planning & Deployment services provide assistance with:

Project Management
Installation
Commissioning
On-site or remote
Timed to meet customer install window

Maintenance & Tuning

Maintenance & Tuning services include:

ETM and Management Server upgrades and maintenance, available remotely or on-site.
Quarterly System Tuning — a structured, multi-quarter system health-check & customization that can include policy refresh, rule development & tuning, as well as report customization and specific investigation report and analysis.

Customer Agreement

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Industries Who Benefit from Our Professional Services

Industries Gallery

Financial & Insurance

Global financial institutions and neighborhood banks alike face the same threats. Keeping calls flowing freely and securely is paramount.

Healthcare

Healthcare is especially vulnerable to fraud, scams and disruptions because of strict patient confidentiality rules and the life-or-death nature of their work.

Energy and Utilities

With massive contact centers and a vulnerable customer base, energy and utilities providers are prime targets for sophisticated voice network attacks.

Government & Military

Our nation's security is under constant attack by government-sponsored hackers, independent bad actors, and political "hacktivists."