Critical Infrastructure

Apple Repair Center Accidentally Called 911 About 1,600 Times

ELK GROVE, Calif. -- Emergency dispatchers in Elk Grove and Sacramento County are seeing an influx of false alarm 911 calls from an Apple repair and refurbishing center off Laguna Boulevard, CBS Sacramento reports. Dispatchers said the calls started in October 2017, and there's usually no one on the other line.

Exploit That Caused iPhones to Repeatedly Dial 911 Reveals Grave Cybersecurity Threat, Say Experts

We reported back in October on an iOS exploit that caused iPhones to repeatedly dial 911 without user intervention. It was said then that the volume of calls meant one 911 center was in ‘immediate danger’ of losing service, while two other centers had been at risk – but a full investigation has now concluded that the incident was much more serious than it appeared at the time.

New Bill Would Push for Cybersecurity Improvements at 911 Call Centers

Faced with national 911 systems deemed increasingly vulnerable to cyberattack, Sens. Bill Nelson, D-Fla., and Amy Klobuchar, D-Minn., will introduce a bill within the next few weeks to federally fund and hasten the national transition to next generation 911 (NG911) systems.

Pulling our head out of the sand on cybersecurity

Imagine dialing 911 during a crisis in your’s or a loved-one’s life. Now, imagine that no one answers your call for help. Why? Because a cyber-criminal has locked the 911 call center’s ability to receive your call.

Lacey Police Arrest Man in Internet Hoax That Flooded Thurston 911 With Non-Emergency Calls

A 18-year-old Thurston County man was arrested Wednesday for his alleged involvement in an internet hoax that flooded Thurston Communications 911 with non-emergency calls Tuesday night, according to Lacey police.

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Schumer Calling for Increased Security of 911 Communications Nationwide

U.S. Sen. Charles E. Schumer, D-N.Y., is urging the U.S. Department of Homeland Security and the Federal Communications Commission to develop a comprehensive plan to beef up outdated 911 call centers in New York state that could be open to terrorist and cyberattacks.

2016 R&D Showcase: Protecting Emergency Services from Complex Distributed Denial of Service

In February 2016, the DHS Science and Technology (S&T) Directorate Cyber Security Division (CSD) hosted its R&D Showcase and Technical Workshop. The event featured innovative CSD technologies that address current and complex cybersecurity challenges. In this video, showcase presenter Mark Collier of SecureLogix discusses protecting emergency services from complex distributed telephone denial of service attacks.