Robots and computers aren’t just taking people’s jobs, they’re also calling everybody and leaving messages about sweet business loan opportunities that you have been chosen for. Recently, these annoying spam calls have been on the rise, leaving people increasingly frustrated.
VoIP users have access to the caller ID field, and it can be set to whatever they want. This is a key advantage to those perpetrating fraud since they don't need many technical skills to make this work. Fraud perpetrators have developed software to reset PINs and access accounts and IVR systems. This is called call center fraud.
In the face of aging infrastructure and vulnerabilities, cities and states are upgrading emergency call centers to include streamlined and media-rich systems.
The Department of Homeland Security (DHS) Science and Technology Directorate’s (S&T) Small Business Innovation Research (SBIR) program has awarded $1.3 million to 12 small businesses for 13 Phase I contract awards to develop technology solutions to Homeland Security challenges.
The head of a group of California companies that helped telemarketers place billions of unlawful robocalls must pay $2.7 million to the Federal Trade Commission under a federal court judgment announced by the FTC June 2 (FTC v. Jones, C.D. Cal., No. 17-00058, default judgment against individual 5/31/17 ).
Marketing companies want to leave voicemails on your cellphone—and now one telemarketer is trying to create a loophole to bypass regulations on robocalls by arguing that the messages don’t count as a call if they don’t make your phone ring.
Dish Network has been ordered to pay $280 million in penalties as part of an 8-year-old "robocall" telemarketing lawsuit.
Federal regulators are working on various methods to block robocalls, both to landlines and to mobile phones, with varying degrees of success. As those technologies make their way into the marketplace, some companies now are looking for clearance from the FCC to deliver their messages directly to customers’ voicemails without ringing their phones.
Dinner is set, but the phone rings, and when you pick up it isn't a friend, or someone you know, sometimes it's not even a person. It's a robo-call.
THANE: A key aide of Sagar Thakkar, the alleged kingpin of the IRS scam -- which duped thousands of Americans of over USD 300 million by reaching them via call centres posing as US officials to extort money -- has been arrested from Delhi, Thane Police said today.
While the FCC and major telecommunications companies figure out how to stop illegal robocalls, companies that actually track robocalls say the calls are on the rise.
Under new Chairman Ajit Pai’s leadership, the Federal Communications Commission (the “Commission”) is taking its first steps toward reforming its rules interpreting the Telephone Consumer Protection Act (“TCPA”).
More than 29 billion robocalls bombarded Americans last year.
That amounts to roughly 90 robocalls for every man, woman and child, with some getting several calls each day.
An unfamiliar number appears on your cellphone. It’s from your area code, so you answer it, thinking it might be important.
DALLAS — The mother of the 6-month-old baby who was dying while a babysitter was on hold trying to reach 911 is suing T-Mobile, the carrier the city of Dallas originally blamed for an issue affecting the city's emergency call center.
U.S. robocalls rose for the second straight month in April to 2.5 billion calls received nationwide, equaling a pace of 965 robocalls placed every second on average across America during the month, up from 917 robocalls per second in March.
Taxpayers across the country breathed a sigh of relief after the arrest of Sagar Thakkar, a 24-year-old Indian man accused of running those Internal Revenue Service (IRS) phone scams. Indian police arrested Thakkar earlier this month, claiming he was the mastermind behind the scam where callers posed as IRS agents to collect bogus tax debts. According to the local police, the lack of response from American law enforcement authorities familiar with the investigation has been deafening.
Spam phone calls aren’t just annoying — they’re costing American consumers billions of dollars.
An estimated one in every 10 American adults lost money in a phone scam in the past 12 months, according to a report released Wednesday. On average, each scam victim lost $430, totaling about $9.5 billion overall.
We may be getting more technologically advanced every day, but we still haven't outgrown (or outsmarted) the age-old nuisance of robocalls. In fact, robocalling is more rampant than ever — and scamming Americans out of billions.
WASHINGTON, D.C. – The US Department of Homeland Security has issued a fraud alert after their Office of the Inspector General (OIG) hotline was reportedly compromised.