Robocall Epidemic Breaks Annual Record with 30.5 Billion Calls in 2017

IRVINE, Calif., Jan. 11, 2018 /PRNewswire/ -- American consumers and businesses were blitzed by some 30.5 billion robocalls in 2017, breaking the prior national annual record of 29.3 billion robocalls set in 2016. U.S. phones received an estimated 2.78 billion robocalls in December alone, equaling a 1.3% increase month-on-month over November and a stunning 19.2% year-on-year increase over December 2016.

FCC Targets Fraudulent Robocalls With New Call Blocking Rules

The FCC has issued a Report and Order and Further Notice of Proposed Rulemaking (Order) adopting new rules to allow voice service providers to proactively block calls from certain numbers that are suspected to be fraudulent. The November 16 Order seeks to prevent fraud or identity theft that often accompanies calls which “spoof” or manipulate Caller ID information. 

Thirty Per Cent of Phone Calls in the U.S. Are 'Robocalls' That Cause $350 Million Worth of Telemarketing Fraud and More Than 3.4 Million Consumer Complaints Each Year

About 30 per cent of phone calls placed in the United States are fraudulent 'robocalls,' amounting to about 30billion total each year that cost U.S. consumers $350million in telemarketing fraud costs, according to figures from multiple sources.

Data: Calling Out Call Center Fraud

In the wake of the 2015 EMV liability shift, it was widely assumed that fraud would migrate predominantly online. While this has happened — irrespective of the impact of EMV — there are other card not present channels that are often overlooked but are experiencing something of a crime wave.