FCC Proposes New Systems to Reduce Illegal Robocalls and Announces Fine Against Autodialing Platform

The Federal Communications Commission (FCC) marked another step in its effort to curtail illegal robocalls. During its recent Open Meeting, the FCC approved Notices of Inquiry (NOIs) into Call Authentication methods and into Advanced Methods to Target Unlawful Robocalls that, respectively, seek input on efforts to institute a caller ID-based “Trust Anchor,” and to develop a re-assigned numbers database.

2 More Plead Guilty In Massive Indian Call Center Fraud

The U.S. Department of Justice on Thursday announced two more guilty pleas from men copping to the money laundering end of a massive fraud involving Indian call centers impersonating tax and other officials to extract hundreds of millions of dollars from victims nationwide, bringing the number of guilty pleas to 13. 

FCC Proposes Historic $120 Million Fine for Illegally “Spoofed” Robocalls

The Federal Communications Commission has proposed a historic $120 million fine against an individual, Mr. Adrian Abramovich, who reportedly made more than 100 million unlawful “spoofed” robocalls in violation of the Truth in Caller ID Act. On June 22, 2017, the Commission approved a Notice of Apparent Liability for Forfeiture finding Mr. Abramovich apparently liable for violations of the Act and Commission rules. 

June 2017 FCC Meeting Recap: FCC Proposes $120 Million Fine for Alleged “Spoofed Robocall Campaign”

On June 22, 2017, the Federal Communications Commission (FCC or Commission) issued a first-of-its-kind Notice of Apparent Liability (NAL) alleging that Adrian Abramovich, through numerous companies that he owned or operated, violated the Truth in Caller ID Act by placing more than 95 million robocalls to consumers while “knowingly causing the display of inaccurate caller ID information.”  The NAL proposes fines totaling $120 million, and seeks to hold Mr. Abramovich personally liable for the full amount.  Separately, the Commission released a citation against Mr. Abramovich on the same day for alleged violations of the Telephone Consumer Protection Act and the federal wire fraud statute.

The Ins and Outs of Call Center Fraud

VoIP users have access to the caller ID field, and it can be set to whatever they want. This is a key advantage to those perpetrating fraud since they don't need many technical skills to make this work. Fraud perpetrators have developed software to reset PINs and access accounts and IVR systems. This is called call center fraud.