Scammers Finally Punished For Cheating U.S. Taxpayers Out Of Millions Of Dollars

Why can’t the government catch these guys? That was the sentiment echoed in my inbox over and over as those Internal Revenue Service (IRS) impersonation phone scams exploded. It felt painfully slow, but arrests were finally made in the United States and India. This week, many of those scammers were sentenced for their crimes.

24 sentenced in international call center scheme that bilked victims of millions

Two dozen people have been sentenced for aiding in a massive call center scheme centered in India that tricked vulnerable people in the U.S. into giving up hundreds of millions of dollars, culminating what Attorney General Jeff Sessions praised as “first-ever” multi-jurisdiction takedown of India’s “call center scam industry.”

DHS Partners with SecureLogix to Prevent TDoS Attacks

Cybersecurity attacks happen all too often, and attackers are becoming more bold and sophisticated by disrupting critical phone systems and putting 911 emergency call centers at risk. Similar to Distributed Denial of Service (DDoS) attacks on critical online services, Telephony Denial of Service (TDoS) attacks render emergency systems unavailable by saturating them with bogus calls and potentially causing great harm to those who truly require urgent first responder attention.  

Comcast or Capital One calling? It may be a robocall scam. Here are the top 10

Robocalls have been on the rise in the United States: An estimated 4.1 billion robocalls were made nationwide in June alone, according to data compiled by YouMail, an app that aims to prevent robocalls by playing an out-of-service message from your phone. Since February this year, the number of robocalls made to phone users across the country has risen more than 40 percent, it says.

Robocalls are getting worse, and some cities are top targets

The plague of robocalls is getting worse. Consumers received more than 18 billion in 2017, a 75 percent increase from the year before. They are the number one consumer complaint to the Federal Communications Commission (FCC). It receives more than 200,000 protests a year, and robocalls make up roughly 60 percent of all complaints to the FCC.

Those Chinese-language robocalls are a scam to get your bank information, officials say

If you live in Washington, D.C., or another U.S. metropolitan area, you may have noticed that you’re on the receiving end of a barrage of Chinese-language robo-calls. The calls bring alarming news, and federal regulators and law-enforcement agencies say the automated messages are part of a nationwide scam targeting Chinese communities in the United States.

Curbing Contact Center Authentication Breaches

By nature, criminals who choose to commit their crimes over the internet are on a mission to find new and creative ways to simultaneously defraud both consumers and companies. It doesn’t help that traditional contact center authentication methodologies are easily circumvented by social engineering, which enables fraudsters to prosper.