TDM and SIP call support platform


About ETM

The Enterprise Telephony Management® (ETM) System secures and optimizes your voice networks. By using enterprise voice intelligence and unified policy control, the ETM system simplifies management of unified communications.

  • Enterprise-wide visibility, logging and alerting
  • Policy-based call recording of calls of interest
  • Enterprise-wide visibility
  • Easy to use graphical user interface (GUI)
  • Scalable distributed client/server architecture
  • VoIP and TDM circuit support


  • SIP Voice Infrastructure
  • Hybrid TDM and SIP Voice Infrastructure
  • SIP Networks with Cisco Voice-Aware ISR/ASR
  • Traditional TDM Voice Infrastructure
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