There have been several articles about a bust of at least 70 people in India, who are behind some of the IRS scam phone scam.
Here is an article in Tech Target from Katherine Finnel, who interviewed me at Enterprise Connect, on TDoS, financial fraud, and other issues. Check it out:
Here is an interesting report on a variety of fraud issues. One thing that struck me is that voice has become the preferred channel for fraud. Voice SPAM, scams, vishing, social engineering into contact centers, etc. Voice used to be the most trusted communications medium, but now it has become the LEAST trusted. Public voice has a ton of issues - is it any wonder that users are moving to closed systems for voice and messaging???
The M3AAWG Special Interest Group (SIG) on voice fraud and security issues has published their agenda. This SIG will be held February 20-21. I will be on the panel discussing current solutions, with a focus on Telephony Denial of Service (TDoS). I hope to see some of you there:
The Communications Fraud Control Association (CFCA) release their 2013 global fraud report.
The FTC just fined and won a judgement against a group of companies who have been generating robocalls and voice SPAM, as part of a scam to defraud consumers. While a lot of the reason was due to the SCAM, it is also an additional indicator that the FTC is serious about dealing with the robocall issue. I would expect to see more fines and judgements, although there is no way it will stop the robocall issue. It might slow down "legitimate" and reachable companies, but not the hackers.
Here is a site with some decent toll fraud (and other fraud) alerts.
Brian Krebs, a well know security expert, experienced a SWATing attack.
Here is a link to an article where Communicates Regulator warns businesses that phone hacking (toll fraud) will be increasing over the holidays.
Here is a link to a petition to the FCC, from a bit-time spammer, to request that service providers do not block political voice SPAM and texts.
The FTC held a recent summit conference and has created a challenge to the industry to identify solutions to unwanted robocalls.
Check out our webinar on threats to contact centers.
Here is another article talking about how automatically generated (robodialing, robocalls) marketing and SPAM calls are on the rise
Here is an article and several Youtube videos describing an attack on the UK MI6 organization (their equivalent of the CIA).
Most of us have known for a long time that caller ID has pretty much become worthless and unreliable as a means of identifying and authenticating a caller.